Guru FAQ

Q: How does it work?
A: Create a free account; Post an event; Teach!

Q:How much does it cost?
A: Guru’d charges a 3% flat fee to cover credit card charges and between 6% and 12% depending on the total event amount. The larger the total dollar amount of the event, the less Guru’d charges.

Q: How do I create events?
A: Follow the steps under POST – If you want to create a unique event, contact us at hello@ getgurud.com – We’re here to help and grow your business.

Q: How long does it take to receive payment?
A: Teachers get paid out in within 7 business days after the event has taken place.

Q: How do cancellations and refunds work?
A: To receive a full refund, students may cancel a registration up to 24 hours before the start of the event.

Q: How should I use messages?
A: Messages will be visible to your followers for 24 hours. You can post inspirational notes, let your followers know about a last minute substitution or an upcoming vacation! You can also invite your followers to other events that you are attending and bond with your community.

Q: Can a student comment on my message?
A: That is a different app.

Q: Can I contact the student directly?
A: Coming soon! In the meantime email us at hello@getgurud.com – We will pass along your message.

Q: Can the student contact me directly?
A: Not yet – In the meantime, you’ll hear from us if they need to get in touch with you.

Q: How do I build my community?
A: Tell all your students to Get Guru’d in the App Store!

Q: Will new students discover me through the Guru’d app?
A: Yes all events are public. When you create events, the filters will help match yogis to find teachers like you.

Q: Can I use the Guru’d app to FIND, FOLLOW & FLOW?
A: Of course! Register for an event (Teachers can be students too).

Q: Will I Be Rated?
A: You are amazing!!!!

Q: I am a teacher who also owns a studio, how do I benefit?
A: Let us know your empty hours – We may rent the studio from you.

Q: Can my followers see who is coming to my class?
A: Only when they get there – face to face!

Student FAQ

Q: How does it work?
A: Create a FREE account. FIND your teachers. FOLLOW them. FLOW.

Q: How much does it cost?
A: Its FREE! You only pay for the events you attend (unless its a Free class)!

Q: How do I sign up for an event?
A: Store your credit card for easy registering. Click once – you are registered! We also support Apple Pay!

Q: Can I pay at the event?
A: Pay when you register – Focus on breathing while doing Yoga.

Q: Is my credit card and personal information safe?
A: Yes, we utilize industry leading SSL & encryption and will never share your personal information with anyone.

Q: What is the Guru’d cancellation & refund policy?
A: To receive a 100% refund, students may cancel a registration up to 24 hours before the start of the event

Q: Can I post a message to my teacher?
A: No posting messages here. We want you to get to class on time (although soon you’ll be able to ask them a direct question)!

Q: Can I contact my teacher directly?
A: Not yet! But in the Meantime, email hello@getgurud.com and we will pass it along.

Q: Why can’t I find my favorite teacher?
A: Oh no! They’re not on Guru’d yet – Quick! Go to the settings screen in the Guru’d app and press “Share App”!

Q: Will filtering help me find a class?
A: Yes! Filtering will help you narrow your search based on Style and also help you find Gurus.

Q: I’m a beginner to Yoga – Can I use this app?
A: Filter by Basic/Intro – and follow those Teachers – Your list of Favorite gurus will grow fast!

Q: I’m an advanced yogi – Can I use this app?
A: Follow your Favorite Guru’s Gurus. There is always something to learn in the journey of Yoga!

Q: Can I rate my teachers?
A: Just show up! Then they will know you love them!

Q: Why don’t I see a studio listing?
A: We are all about the teacher – and the teacher has created great events – some may be at your Favorite studio!!

Q: Can I contact that Yoga Cutie from Class?
A: Take a risk – Talk to them face to face in class!